Customer Service

CUSTOMER SERVICE

Delivery via U.S. Postal Service

We only ship to destinations in the United States and Canada.

We use the U.S. Postal Service First Class Mail for all shipments.  Taxes and delivery charges are added at Check Out.

Ordered items sent to destinations within the contiguous United States should generally arrive within 5–10 business days.  Deliveries to Canada and U.S. locations outside the contiguous 48 states may take longer. 

We shall endeavor to inform you by email (using the email address the customer provided when the order was placed) of any delay in shipping that exceeds 30 days.

Your order may be shipped in separate parcels on separate days. 

Privacy and Security

Please be assured that we do not collect your email address or other contact information unless you knowingly provide us with that information when you send us an email or place an order.

Mayflower Event News makes every reasonable effort to ensure that all of the transactions that occur on our website are secure. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we use appropriate safeguards and secure the information we collect online.

We do not make our customer email addresses available to any other organizations or companies.

Returns and Replacements

Our goal is to have satisfied customers.  

We want you to be happy with your purchase. However if you’ve changed your mind about an item or something does not meet your expectations, you may return it, provided the merchandise is in the original packaging and in unused, saleable condition (unless of course the merchandise was damaged or defective at the time you received it).

Please return items within 30 days of receiving the merchandise.  A full refund or exchange (less shipping charges) will be given in the same tender used to pay for your order.  

The customer is responsible for all shipping costs incurred when returning an item.

Returned items should be sent to the following address.

Mayflower Event News

P.O. Box 941

Riverside, CT 06878

USA